FAQ's

What are LED light therapy products and how do they work?

LED light therapy products utilize specific wavelengths of light to penetrate the skin and stimulate cellular processes. This technology is known to promote collagen production, reduce inflammation, and improve skin texture. The efficacy of these treatments can vary, but studies indicate that consistent use can lead to visible improvements in skin health.

How often should I use my LED light therapy mask?

For optimal results, it is generally recommended to use LED light therapy masks 3 to 5 times a week. Each session typically lasts between 10 to 30 minutes, depending on the specific product and skin type. Consistency is key to achieving desired outcomes.

Are there any side effects associated with LED light therapy?

LED light therapy is considered safe for most skin types. However, some individuals may experience mild redness or irritation immediately after use. These effects are usually temporary and subside shortly after treatment. It is advisable to conduct a patch test before full application, especially for those with sensitive skin.

Can I use my LED light therapy mask with other skincare products?

Yes, you can use LED light therapy masks in conjunction with other skincare products. It is often recommended to apply serums or moisturizers after the therapy session to enhance absorption. However, it is advisable to avoid using products that contain cretinous or acids immediately before treatment to minimize potential irritation.

What should I do if my LED light therapy mask is not working properly?

If you encounter any issues with your LED light therapy mask, such as malfunctioning lights or connectivity problems, please contact our customer support team. We will assist you in troubleshooting the issue or guide you through the return or exchange process if necessary.

What is your return policy for LED light therapy products?

We offer a 30-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, please ensure that you have proof of purchase and contact us for further instructions on how to initiate a return.

Do you offer international shipping for your products?

Currently, we do not offer international shipping. All orders are shipped within the United States. We are continuously evaluating our shipping options and may expand in the future.

How can I track my order after it has been shipped?

Once your order has been processed and shipped, you will receive an email containing your tracking number. You can use this number to monitor the status of your shipment and estimate its arrival date.